LHLThe Luxury Hospitality LibraryOn the record
Register/History/India

India

1
Country

The Taittiriya Upanishad, around the fifth century BC, instructs: mother is god, father is god, guest is god. Athithi Devo Bhava is the oldest written statement of a hospitality principle anywhere in this register — older than the Rule of St Benedict, older than the caravanserai, older than every building on every other page. India did not acquire a hospitality culture. It wrote one down and then built for two and a half thousand years inside it.

What follows from a doctrine rather than a market is a page with five parallel systems that never merged: the sarai of the trade road, the dharamshala of the pilgrim, the dak bungalow of the empire, the palace of the prince, and the langar, which gives everything away. No other country here runs five at once, and India still runs all five today.

The road, and the largest builder of lodging in this register

The Grand Trunk Road is older than its English name. Ashoka set rest houses every eight kos in the third century BC. Then, in five years between 1540 and 1545, Sher Shah Suri built up to 1,700 sarais from Bengal to the Punjab, planting trees and digging wells between them. ⚑ No individual in this register built more places to sleep, and Akbar added the rule that mattered: a sarai must feed a traveller who cannot pay.

A sarai was a walled yard with a well, a mosque, a bath and cells built into the wall, often with a nanbai to cook. A merchant paid a toll to sleep inside because sleeping outside was dangerous. That is the first paid safe lodging on the subcontinent, and Niccolao Manucci in the seventeenth century described it as a melting pot of merchants, craftsmen, adventurers and the occasional thief.

Two of them deserve their own lines. Arab Sarai in Delhi was built in 1560 by Haji Begum, widow of Humayun, to house the three hundred Arab clerics who had gone with her on hajj. Nur Mahal Serai near Jalandhar was commissioned by the empress Nur Jahan. Two caravanserais ordered by Mughal women, for named guests.

The pilgrim road, and the kitchen that feeds a hundred thousand

The dharamshala gave free or near-free lodging at a shrine: Varanasi, Haridwar, the four dhams. The guest travels for a place rather than for a trade, which is the same institution as the Japanese shukubō and the Russian podvorye, arrived at independently.

⚑ And then there is the langar at the Golden Temple. Around a hundred thousand people are fed there every day, free, all year, cooked and washed up by volunteers, with everyone seated on the floor together under the principle of pangat — a rule designed so that a maharaja and a labourer eat in the same row. It has run since Guru Nanak in the late fifteenth century.

The Library holds it, and the reason is worth stating. This register exists to record houses that sell nights. The largest act of hospitality on earth sells nothing at all, and a catalogue of luxury that cannot see it is describing a market rather than a subject.

Muziris, and the first long-stay guests

Pliny called it the first emporium of India. Sangam poems describe the ships of the Yavanas — Greeks and Romans — arriving with gold and leaving with pepper, and Roman coins still come out of the Kerala soil. ⚑ The hospitality fact is the monsoon: a Roman trader had to wait half a year for the wind to turn, so Muziris housed foreign merchants for months at a time. The first long-stay guests of the Malabar coast, and the reason the Malabar has been receiving strangers longer than almost anywhere in this Library. The port was lost to a flood of the Periyar and rediscovered at Pattanam from 2007.

The empire builds a bungalow every fifteen miles

Auckland's order of 1836–42 put a dak bungalow every ten to fifteen miles on the main roads so an official need not carry a tent. It is the colonial yeok — the state feeding the movement of its own post and magistrates — and it is the direct ancestor of the hill station hotel, which is why the Cecil and Wildflower Hall stand where they do.

The European hotel arrived alongside it and arrived segregated. The Great Eastern in Calcutta opened on 19 November 1840 out of David Wilson's bakery and had the first electric light of any hotel in India, in 1883. Watson's in Bombay of 1869 is the oldest surviving cast-iron building in the country, and Indians were not admitted.

16 December 1903, and a story this register will not settle

The Taj Mahal Palace opened to seventeen guests. It cost around £500,000, was designed by two Indian architects and finished by a British engineer, and its 240-foot dome was the first clear landmark of Bombay harbour — twenty-one years before the Gateway of India. It was the first hotel in the country where an Indian could stay on the same terms as a European.

⚑ Why Jamsetji Tata built it is disputed and the Library prints both accounts. The famous version is that he was refused entry at Watson's because it was whites-only and built his own in reply. Charles Allen disputes it, and the documented alternative is a gift to the city after the plague, suggested by the editor of the Times of India — a place where a European and an Indian could sit at one table. Tata's own sister called the project a bhatiarkhana, a cookhouse.

The register's rule is two independent sources, and here that rule produces two stories rather than one. Printing the myth alone would be easier and would be wrong.

The palace learns to charge, and then gets built new

The Twenty-sixth Amendment of 1971 abolished the princes' titles and privy purses, and the palaces went to work. Mewar gave Jag Niwas to Taj; Jodhpur kept a wing of Umaid Bhawan and let the rest. ⚑ Umaid Bhawan itself was built between 1929 and 1943 as famine relief — two to three thousand workers paid for fifteen years — which makes it the only palace in this register that was a jobs programme first.

Then the reverse move, and it is India's own invention. The Oberoi Udaivilas opened in 2002 on the Maharana's old hunting grounds, and Biki Oberoi's instruction to his designers was: we are building a palace. Not restoring one. A palace built from nothing that reads as though it had always been there — Rajvilas in 1997, Amarvilas in 2001 six hundred metres from the Taj Mahal with a view of it from every room. The register keeps the distinction between the restored palace and the manufactured one, because the market deliberately blurs it.

And a third way: Neemrana. Aman Nath and Francis Wacziarg saw a ruined fort of 1464 at sunset in 1977 while looking for Shekhawati frescoes, bought it for ₹700,000 in 1986 and opened twelve rooms in 1991, calling it a non-hotel. The Indian heritage-hotel industry followed them.

Three houses and a doctrine

Tata built the first. M. S. Oberoi pawned his wife's jewellery in 1934 to buy Clarke's in Simla, having started as a front-desk clerk at the Cecil in 1922 on fifty rupees a month, and by 1943 held control of Associated Hotels of India — the first Indian at the head of the country's largest hotel chain. C. P. Krishnan Nair started The Leela in 1986 at the age of sixty-five. ITC made the third historic force, and its Bukhara has kept substantially the same menu since 1977.

Against the rest of the register: Oman chose restraint, the Emirates built an industry, Qatar incorporated, Saudi Arabia designed, Japan kept the inn open, Korea made hospitality an instrument of policy. India had the principle first and everything else is commentary on it — the sarai that must feed the man who cannot pay, the langar that feeds a hundred thousand for nothing, and a hotel built in 1903 so that the door would open regardless of who was standing at it.

CHRONOLOGY53 dated events
500 BC
BC The Taittiriya Upanishad instructs that the guest is god — the oldest written statement of a hospitality principle in this register Atithi Devo Bhava
250 BC
BC Ashoka sets rest houses every eight kos along the road that becomes the Grand Trunk
50
Muziris trades pepper for Roman gold; a trader waits half a year for the monsoon to turn and is housed for the duration
427
Nalanda begins housing and feeding resident scholars from across Asia — lodging, learning, charity and worship in one institution, for seven centuries Nalanda
1540
Sher Shah Suri begins building up to 1,700 sarais from Bengal to the Punjab, with trees and wells between them Sher Shah Suri
1560
Haji Begum builds the Arab Sarai at Delhi for the three hundred Arab clerics who accompanied her on hajj
1650
Chandni Chowk is laid out at Shahjahanabad to a design by Jahanara Begum, daughter of Shah Jahan Chandni Chowk
1729
Rajmahal is built at Jaipur; it remains the only Pink City hotel still owned by the Maharaja
1746
The Lake Palace is built on Jag Niwas island by Maharana Jagat Singh II
1835
Rambagh is built at Jaipur as a garden house for the queen's handmaiden; it becomes the maharaja's residence
1836
Auckland orders a dak bungalow every ten to fifteen miles on the main roads
1840
The Oberoi Grand opens in Calcutta on Chowringhee
1840
The Auckland Hotel opens at Calcutta on 19 November out of David Wilson’s bakery; it becomes the Great Eastern
1869
Watson’s opens in Bombay, cast iron and closed to Indians
1871
Crawford Market opens in Bombay in Norman and Flemish stone; its fountain is designed by Lockwood Kipling, father of Rudyard Crawford Market
1883
The Great Eastern becomes the first hotel in India with electric light
1884
The Cecil opens at Simla, the summer capital of British India
1894
Falaknuma is completed at Hyderabad and later passes to the Nizam
1903
The Taj Mahal Palace opens on 16 December to seventeen guests, unfinished Taj Mahal Palace Mumbai
1903
Jamsetji Tata opens the Taj Mahal Palace at Apollo Bunder Taj Mahal Palace Mumbai
1911
The Viceregal Palace is added at Narendra Nagar for a viceroy's visit that never happens Ananda Ayurvedic protocol
1924
The Gateway of India is completed, twenty-one years after the Taj it stands beside Taj Mahal Palace Mumbai
1925
Wildflower Hall is built at Mashobra as Lord Kitchener's residence
1934
Mohan Singh Oberoi pawns his wife’s jewellery to buy Clarkes at Shimla, having started as a front-desk clerk at the Cecil in 1922
1936
The Imperial opens at New Delhi; Nehru, Gandhi, Jinnah and Mountbatten later talk there informally
1943
Umaid Bhawan is completed at Jodhpur after fifteen years, built as famine relief work
1963
Mohan Singh Oberoi's group is by now the largest Indian-owned hotel company The Oberoi Group
1966
P.R.S. Oberoi opens the Oberoi Centre of Learning and Development The Oberoi Group
1971
The HRH Group is formed by the Mewar family of Udaipur HRH Group of Hotels
1975
ITC enters hotels ITC Hotels
1977
Bukhara opens at the ITC Maurya; its menu barely changes for fifty years Bukhara
1982
Palace on Wheels launches through Rajasthan Tourism and Indian Railways, translating princely railway saloons into a moving hotel Palace on Wheels
1982
Palace on Wheels enters service using former royal carriages of the princely states Palace on Wheels
1986
Captain C.P. Krishnan Nair opens the first Leela in Mumbai The Leela Palaces, Hotels and Resorts
1991
Neemrana opens twelve rooms in a fort of 1464, bought as a ruin — and the Indian heritage-hotel industry follows
1997
The Oberoi Rajvilas opens at Jaipur, the first of the Vilas houses
1997
WelcomHeritage is founded as a venture between ITC and Jodhana Heritage WelcomHeritage
2000
Ananda opens in the Viceregal Palace of the Maharaja of Tehri Garhwal above Rishikesh
2000
The Bharat Hotels group launches The Lalit under Jyotsna Suri The Lalit
2000
SUJÁN begins in hospitality with Sher Bagh SUJÁN
2000
Ananda opens on the Tehri-Garhwal palace estate above Rishikesh, teaching Vedanta alongside the Ayurveda and defining the modern Indian destination spa Ananda Ayurvedic protocol
2000
Ashok and Neelam Khanna open Ananda — India's first destination spa Ananda Ayurvedic protocol
2001
The Oberoi Amarvilas opens six hundred metres from the Taj Mahal, with a view of it from every room
2002
The Oberoi Udaivilas opens — Biki Oberoi’s instruction was: we are building a palace
2004
The Deccan Odyssey begins running from Mumbai Deccan Odyssey
2005
Six Senses is established as a separate brand by the Shivdasanis Taj Hotels
2009
Indian Accent opens in March and makes modern Indian cooking a category Indian Accent
2010
The Maharajas' Express begins running in India Maharajas’ Express
2012
Pegasus Capital buys Six Senses and Evason from the Shivdasanis Taj Hotels
2013
Bird Group opens the first Roseate house in Delhi Roseate Hotels
2019
Six Senses Vana opens at Dehradun, the group's first pure wellness house
2025
The Oberoi Rajgarh Palace opens in November after the restoration of a 350-year-old palace near Khajuraho
2026
Oberoi opens Naila Fort near Jaipur, a fort of 1849 restored as a private residence let whole rather than by the room

Sources & Further Reading

⚑ A test this page applies to people and not everywhere else. Jiggs Kalra is admitted as an institutionaliser of Indian gastronomy rather than a chef with awards. The distinction decides the whole culinary layer: the register asks whether someone created a durable institution, not whether they won something — which is why Bukhara, whose menu has barely changed in fifty years, weighs more here than a list of stars.
⚑ Three records the Library deliberately split. LHL-698 IHCL against Taj, LHL-699 EIH against Oberoi, and LHL-701 Schloss Bangalore against The Leela. The corporate owner and the luxury brand are two different things, and this is the page where the difference is largest: an Indian hotel brand is usually a division of something else.
⚑ One story this page deliberately does not settle. Why Jamsetji Tata built the Taj is disputed. The Library prints both accounts side by side — the refusal at whites-only Watson’s, and the documented alternative of a gift to the city after the plague, suggested by the editor of the Times of India and disputed by Charles Allen. The register’s two-source rule here produces two stories, and printing the myth alone would be easier and would be wrong.
⚑ Why the langar is in a register of luxury. This Library records houses that sell nights. The largest act of hospitality on earth sells nothing — around a hundred thousand people fed free every day at Amritsar, everyone seated on the floor together. A catalogue that cannot see it is describing a market rather than a subject.
Candour. ⚑ No Indian-language source was read, and for a country with this documentary depth that is a serious limit. ⚑ Not established: the number of Sher Shah’s sarais, given as up to 1,700 by convention; the room count and cost of the 1903 Taj, which vary by account; and how many of the Grand Trunk sarais survive — some were still inhabited in the twenty-first century, by families displaced in 1947.
Every event names at least one entry in the register. The same events appear in the Library’s whole chronology at History, and the entries themselves at India.